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The Great Smoky Mountain Journal

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Tuesday, January 01, 2019 02:47 PM

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Tennessee DOE Suspends TNREADY Testing System After "Deliberate Attack" Tuesday

KNOXVILLE, Tenn. (WVLT) -- The Tennessee Department of Education said the TNReady testing system may have experienced a "deliberate attack" Tuesday morning.

State officials said they are resetting the Questar data center and have passed on the information to school superintendents.

Commissioner Candice McQueen said testing has resumed for some school systems, and Questar continues to take steps to prevent a repeat attack.

"To reiterate what we have shared earlier, there is absolutely no evidence that student data or information has been compromised. We believe the testing program performed as designed to mask and protect student information," Commissioner McQueen said. "Again, the software is designed to save students’ work, so if their testing session was disrupted, they can resume and submit their answers."

Knox County Schools representative Carly Harrington said administrators have suspended online TNReady testing Tuesday. Harrington said most schools in the district were impacted. She said paper and pencil testing is okay.

Tuesday's testing system problems come after multiple school systems reported issues with testing Monday.

A representative with the department told WVLT that Monday's issue has been resolved, and more than 25,000 students successfully completed TNReady exams as of noon on Monday.

Officials said they are not certain what caused the issues, but claim it was not due to the volume of students testing or a server crash.

RELATED: Monday's TNReady testing resumes after reported issues.

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